What Counts As a Video View on Facebook, Instagram, Twitter, and Snapchat? The Buffer Guide to Video Metrics

In our State of Social Media report, eighty-three percent of marketers said they’d like to create more video content in 2017.

And we can certainly see why marketers are so hot on social video. Facebook believe that most of the content we consume online in the future will be video. Twitter has recently relaunched Vine as a camera app enabling users to capture and share short-form video on the platform. And more than 10 billion videos are watched on Snapchat every day.

So it’s clear video is incredibly important to the future of social media marketing. However, when it comes to video, what does “success” really mean? And how do you know if your videos are performing well on social media?

Measuring the success of your video content can be a difficult task. Especially as almost every platform has a range of features and metrics. For example, some platforms count a video view as three seconds, others count a view as soon as you open a video. Some platforms auto-play videos, others don’t. Some channels have limits of 60 seconds for video and on others it’s unlimited.

How are we supposed to keep up?

In this post, we’d love to help you navigate the world of social video metrics. We’ll break down video metrics across Facebook, Twitter, Instagram and Snapchat to give you a definitive guide to what you can measure on each platform, how you can measure it and importantly what each metric means.

Let’s get started.

video-metrics

The complete guide to social video metrics

Here are all the types of videos we will cover in this guide:

  1. Facebook video
  2. Facebook Live
  3. Instagram video
  4. Instagram Stories
  5. Instagram live video
  6. Snapchat Stories
  7. Twitter video
  8. Periscope
  9. YouTube

Feel free to use the quick links to jump to the section that you are most interested in! If you want a quick overview of all the video metrics across all the platforms, check out our handy video metrics spreadsheet or the infographic below:

video-metrics@2x

1. Facebook video

Video view: 3 seconds or more

Facebook videos are one of our favorites here at Buffer and also for the 1,252 marketers we surveyed last year. We think that there are a lot of potential for Facebook videos this year.

Mark Zuckerberg even mentioned that Facebook is “making progress putting video first across [Facebook’s] apps” in the press release of Facebook’s Third Quarter 2016 Results.

Here’s an example of how a video post looks like on the Facebook News Feed:

Facebook video example

Specs:

Metrics available:

  • Minutes viewed
  • Unique viewers
  • Video views
  • 10-Second views
  • Video average watch time
  • Audience and engagement (People Reached, Post Engagement, Top Audience, and Top Location)
  • Facebook also provides a bunch of other metrics for the Facebook post with the video such as reactions, comments, shares, and post clicks, under “Post”.

Where to find the metrics:

There are two ways to see your Facebook video metrics.

1. Overview and Top Videos

To see the overall performance of your videos, head to your Facebook Page Insights and select “Videos” on the left column.

Facebook Page Insights - Videos

Here, you will see the total number of video views, total number of 10-second views, and the most viewed videos on your Page. You can customize the timeframe in the upper-right corner of the page and adjust the breakdown of the video views in the upper-right corner of each panel.

Facebook video metrics options

2. Individual Videos

To see the performance of individual videos, head to your Facebook Page and select “Posts” on the right column instead.

Facebook Page Insights - Posts

Here, you’ll find all the posts on your Facebook Page, and the video posts are easily identifiable with the video icon (Video icon). For each post, you can see the reach and engagement level and sort the posts according to reach or engagement. For engagement level, there are four options:

  • Post Clicks / Reactions, Comments & Shares
  • Reactions / Comments / Shares
  • Post Hides, Hides of All Posts, Reports of Spam, Unlikes of Page
  • Engagement Rate

Facebook Page Insights - Engagement options

To see the detailed metrics of a video post, simply click on the title of the post. Here’s what you’ll see:

Facebook video metrics example

You can click on each of the metrics to see more granular performance data.

Tip: For a quick run-through of the Facebook video metrics, check out Facebook’s post on the video metrics.

2. Facebook Live

Video view: 3 seconds or more

As Facebook is pushing for live videos, Facebook Live videos tend to appear higher in News Feed when they are live than when they are no longer live. It might be great to make full use of this before Facebook changes its algorithm again.

A Facebook Live post looks quite similar to a video post. The only difference is that when the video is live, there’s a red “LIVE” and a live viewer count in the upper-left corner.

Facebook Live example

Specs:

Metrics available:

  • Peak live viewers (This is an additional metric for Facebook Live videos that normal Facebook videos don’t have.)
  • Minutes viewed
  • Unique viewers
  • Video views
  • 10-Second views
  • Video average watch time
  • Audience and engagement (People Reached, Post Engagement, Top Audience, and Top Location)
  • Facebook also provides a bunch of other metrics for the Facebook post with the video such as reactions, comments, shares, and post clicks, under “Post”.

Where to find the metrics:

The metrics of your Facebook Live videos can be found the same way as your normal Facebook videos. Head to your Facebook Page and select “Posts” on the right column.

Facebook Page Insights - Posts

Search for the live video you are interested in and click on its title. Facebook does not differentiate a live video from a video, and the video icon (Video icon) is used to represent both types.

Facebook Live metrics example

3. Instagram video

Video view: 3 seconds or more

NewsWhip studied the top 10 media publishers’ Instagram accounts to analyze their Instagram strategy. NewsWhip found that while photos get more likes than videos, videos sparked more comments than photos.

Here’s how an Instagram video looks like on a desktop:

Instagram video example

Specs:

  • What counts as a view? Three seconds or more (doesn’t include views from embedded posts, views from desktop, or video loops)
  • Auto-plays? Yes
  • Auto-loops? Yes
  • Default audio state: Muted
  • Maximum length: 60 seconds
  • Embeddable outside platform? Yes (Here’s how!)
  • View counts for public? Yes
  • View counts for owner? Yes
  • Analytics dashboard for videos? No

Metrics available:

  • Views
  • Likes (and who liked the video)

If you are using an Instagram business profile, you’ll get the following metrics as well:

  • Impressions
  • Reach
  • Engagement

Where to find the metrics:

To see the number of views and likes, simply tap on the view count of the post.

Instagram video metrics

If you have a business profile on Instagram, you’ll have access to more insights. To see the number of impressions, reach, and engagement of your video, select the video you are interested in from your profile and tap on “View Insights”.

Instagram view insights

4. Instagram Stories

Video view: Upon opening

More than 150 million people use Instagram Stories daily. It’s a feature we love at Buffer, too. If you are interested, you can check out our Instagram Stories @buffer on Instagram!

Here’s how an Instagram story looks like:

Instagram Stories example

Specs:

  • What counts as a view? Upon opening the story
  • Auto-plays? Yes (between stories)
  • Auto-loops? No
  • Default audio state: Muted
  • Maximum length: 10 seconds
  • Embeddable outside platform? No
  • View counts for public? No
  • View counts for owner? Yes
  • Analytics dashboard for videos? Yes (for business profiles)

Metrics available:

  • Views (and who viewed it)

If you are using an Instagram business profile, you’ll get the following metrics as well:

  • Impressions
  • Reach
  • Engagement

Where to find the metrics:

To see the individual performance of your Instagram Stories video, open your story and swipe up on the video you are interested in.

Instagram Stories metrics

Here, you’ll see the number of views of your video and who viewed the video. Note that these metrics will only be available for 24 hours from the time the video is published.

If you have an Instagram business profile, Instagram now provides insights on Instagram Stories, too. You can see the reach, impressions, replies, and exits for each story with the Instagram Business Tools.

Here’s a short video on how to check out the insights on your Instagram stories:

 

Tip: Here are five creative metrics suggested by Dash Hudson you can use to measure the performance of your Instagram stories.

5. Instagram Live

Video view: Once someone joins the broadcast

Following Facebook’s push for live videos, Instagram has also launched live videos last November.

Unlike Facebook Live or Periscope, Instagram live videos are not viewable or saved after the live-streaming has ended. Hence, Instagram sends your followers a notification whenever you go live.

Instagram live video example

Specs:

  • What counts as a view? Once someone joins the broadcast
  • Auto-plays? No
  • Auto-loops? No
  • Default audio state: Muted
  • Maximum length: 60 minutes
  • Embeddable outside platform? No
  • View counts for public? Yes (Number of live viewers)
  • View counts for owner? Yes (Number of live viewers)
  • Analytics dashboard for videos? No

Metrics available:

  • Live viewers at any given time
  • Viewers

Where to find the metrics:

The number of live viewers is shown in the upper-left corner of the screen when you go live:

Instagram live video metric

When you end your live video, Instagram will tell you the number of viewers who have watched any part of your live video.

Buffer Instagram Live Stats

Tip: These metrics will not be available after your live video ends. It might be a good idea to take screenshots of them before closing your Instagram app.

6. Snapchat Stories

Video view: Upon opening

More than 10 billion Stories are watched on Snapchat every day. This number would likely have increased with the launch of Spectacles as more people use Snapchat to share their daily experiences.

Snapchat example

Specs:

  • What counts as a view? Upon opening the snap
  • Auto-plays? Yes (between snaps of a Story)
  • Auto-loops? No
  • Default audio state: On
  • Maximum length: 10 seconds
  • Embeddable outside platform? No (But there’s a third party app that allows you to do so.)
  • View counts for public? No
  • View counts for owner? Yes
  • Analytics dashboard for videos? No

Metrics available:

  • Views (and who viewed the snap)
  • Screenshots (and who took a screenshot of the snap)

Where to find the metrics:

Getting analytics for your snaps is still a little tricky at the moment as Snapchat does not provide any native analytics. For now, tools like Snaplytics could be helpful if you have the budget for it.

Otherwise, manually collecting the data from each of your snaps is workable, too! Open one of your snaps and swipe up.

Snapchat metrics

(Image by snapchat download)

The number below the eye symbol represents the number of people who have viewed that snap while the number below the overlapping arrows symbol represents the number of people who have taken a screenshot of that snap.

The names in white are the people who have viewed that snap, and the names in green are the people who have viewed and taken a screenshot of the snap. If many people have viewed your snap (yay!), the list might not display all the names.

Tip: Here are eight Snapchat metrics suggested by Mike Delgado that you can put together to evaluate your Snapchat performance.

7. Twitter video

Video view: 3 seconds or more

According to Ameet Ranadive, Twitter’s VP revenue product, videos are 6X more likely to be retweeted than photos and 3X more likely than GIFs.

Here’s how a native Twitter video looks like on the Twitter feed:

Twitter video example

Specs:

Metrics available:

  • Impressions
  • Media views
  • Total engagements (e.g. media engagements, likes, detail expanded, etc.)
  • Video views
  • Completion rate (i.e. Total number of completed views divided by total number of video starts)

Where to find the metrics:

To find out the number of impressions, media views, and engagement for each video, click on the graph icon (i.e. View Tweet activity) on the tweet.

Twitter view tweet activity

Here’s an example of what you’ll see:

Twitter video metrics

To see the number of views and completion rate of your videos, visit your Twitter analytics’ video section. Here are the quick steps to get there:

  • Click on your profile photo on the upper-left corner of the page.
  • Select “Analytics”.
  • Select “More” on the top navigation bar of the analytics page.
  • Select “Video (beta)”.

Twitter video analytics

8. Periscope

Video view: Upon pressing play or 3 seconds after auto-play

Periscope is probably the first live-streaming app from any of the major social media platforms. After Twitter acquired the company, Periscope has been integrated into the Twitter app. You can view and create live videos from within the Twitter app.

Here’s how a Periscope looks like in Twitter:

Periscope example

Specs:

  • What counts as a view? As soon as someone press play or join a broadcast fullscreen or three seconds after a video starts to auto-p
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